Until this week, and since March, I'd been working in an unnamed coffee shop on Oxford Street - first part-time, then full-time once I'd finished uni (that £50,000 of debt and the nice diploma sure seem worth it at the moment). Working on potentially the busiest shopping street in the world, I think it's fair to say that I came across quite the range of characters over the past few months.
As I'm no longer working at aforementioned coffee shop, I thought I'd compile a list of twenty irritating situations I consistently found myself in as a barista in order to commemorate my time there. I have no doubt some of them apply to anyone who works in any kind of customer service role as well, so please, enjoy.
